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To book a package please contact us on (808) 742-2200. Package bookings will be available online soon.

Check-In Date:
Check-Out Date:
Adults:
Children:
No of Rooms:

To book a car please contact us on (808) 742-2200. Car bookings will be available online soon.

To book a flight please contact us on (808) 742-2200. Flight bookings will be available online soon.

To book a activity please contact us on (808) 742-2200. Activity bookings will be available online soon.

Poipu Shores Hotel HawaiiPoipu Shores Hotel HawaiiDeluxe Oceanfront CondominiumsPoipu Shores Hotel Hawaii

Terms & Conditions

Check In Time - 3 pm
Check Out Time - 11 am
Rates are subject to change.

The resort is 100% non-smoking with designated smoking areas onsite.

Minimum Night Stay:

A minimum stay of 2 nights is required for all booking, except for stays from December 20 - January 2, when there is a 4 night minimum stay.

Deposit Requirements:

A 50% deposit is required for all reservations at time of booking. Remaining room balance will be due 60 days prior to arrival for stays from December 19 - January 2 and 45 days for all other dates. For any payment inquiries, please contact the property directly at (808)742-7700.

Reservation Guarantee:

All reservations are subject to change or cancellation for reasons including but not limited to strikes, owner requests, sale of unit, changes in State and County Laws, acts of God, or failure of guests to vacate as scheduled.

Cancellation/No-show Policies:

You may cancel without penalty up to 60 days before your arrival date (Hawaii Standard Time) for a full refund of your deposit for stays from December 19 - January 2, 45 days prior to arrival for all other dates.

Taxes and Fees:

Room rates are subject to 13.416% tax (Hawaii General Excise Tax of 4.166% and Transient Accommodations Tax of 9.25%). 

A one-time check-out cleaning fee plus tax will be charged at check-out: $125 for all stays of 1-2 nights; for stays of 3+ nights, $125 for one bedroom suites and $175 for two bedroom suites. 

Extra Charges:

Guests who are staying less than 7 days can purchase additional housekeeping services at nominal costs. Extra towels and amenities will be provided in each unit prior to check-in. Guests can request for replenishment of the bath amenities (shampoo, soap, toilet tissues) at any time without charge. There will be a small fee for the replacement of towels/linens.


Check-Out Cleaning Fee:

A check-out cleaning fee will be applied to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

 
  1-2 Nights
3+ Nights
1-Bedroom   $125  $125
2-Bedroom   $125  $175
 


Qualified Rate Policy

To be eligible for a Qualified Rate (Military, Senior, Kamaaina, Government, AAA, Corporate, Airline Employee or Travel Agent etc.), guests must present a valid form of identification at check-in, if you cannot provide the appropriate form of identification, Castle Resorts & Hotels will provide you the Best Available Rate offered by the property at the time of check-in. 


Other:

Rates, restrictions, and information are subject to change without notice. Not all restrictions are listed. All offers are subject to program availability. Rates are listed in US dollars except where otherwise noted. All published rates are commissionable to travel agents at 10%. Minimum 2-night stay required. Certain holiday periods are subject to peak season rates require a minimum 4-night stay. Reservations made for certain holiday periods may be charged the full amount at time of reservation.

Pet Policy - No Pets Allowed
Early Check-in - Based on Availability
Late Check-out  - Upon availability fees may apply
Total occupants including children cannot exceed max pax (occupancy) of the confirmed room
Crib  - Can be rented for $20 per night. Subject to availability.
Self Parking - Complimentary (permit issued on check-in)